Last updated: 28 April 2026 | Version: 1.0
These Terms and Conditions (“Terms”) govern your use of the website at moneypennybookkeeping.com.au (the “Website”) and the services provided by Moneypenny Bookkeeping Pty Ltd (“we”, “us”, or “our”). By using the Website or our services, you agree to these Terms. If you do not agree, please do not use the Website or our services.
Moneypenny Bookkeeping Pty Ltd is a Pty Ltd company based in Chevron Island, Queensland. We provide bookkeeping, BAS and IAS lodgement, payroll, accounts payable, and cash flow and budgeting support to Gold Coast businesses, including family-run businesses, NDIS providers, tradies, and legal practitioners.
You can contact us at:
Moneypenny Bookkeeping is a registered BAS Agent with the Tax Practitioners Board (registration number 25563367). Our services are provided in accordance with the Tax Agent Services Act 2009 (Cth) and the Tax Practitioners Board Code of Professional Conduct.
You may use the Website for lawful purposes only. When using the Website, you agree not to:
We reserve the right to restrict or terminate your access to the Website at any time, with or without notice, where we reasonably believe you have breached these Terms.
We provide bookkeeping, BAS and IAS lodgement, payroll, accounts payable, cash flow and budgeting support, and general business guidance. We are not a tax agent, financial adviser, or legal practitioner. We do not provide tax advice, financial product advice, or legal advice. Where these services are required, we will refer you to a qualified professional.
The information on this Website is general in nature and does not take into account your specific circumstances. Before acting on any information, you should consider whether it is appropriate for you and consider obtaining professional advice.
The specific scope of services we provide to you will be set out in a separate engagement letter or service agreement. These Terms govern your use of the Website and form part of the broader contractual relationship with us, but the engagement letter takes precedence in case of any inconsistency for matters relating to service delivery.
All fees are in Australian dollars and are inclusive of GST unless otherwise stated. Pricing for our services will be set out in your engagement letter or service agreement. Prices may change from time to time, however changes will not affect work already commenced under an existing agreement.
Free initial consultations can be booked through our Website or by contacting us directly. Consultations are confirmed once you receive a booking confirmation. We require reasonable notice for cancellations or rescheduling. Late cancellations or no-shows for paid consultations or services may incur a fee, which will be advised at the time of booking.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion.
If you would like to raise a concern under the Australian Consumer Law or these Terms, please contact us at info@moneypennybookkeeping.com.au.
We retain client records for a minimum of five years from the end of the engagement, in accordance with our obligations under the Tax Agent Services Act 2009 (Cth). For more information about how we handle your personal information, see our Privacy Policy.
All content on the Website, including text, graphics, logos, images, audio, video, and software, is owned by us or our licensors and is protected by Australian and international copyright laws. You may view and use the Website for personal, non-commercial purposes. Any other use, including reproduction, modification, distribution, or republication, requires our prior written permission.
The Website may contain links to third-party websites or use third-party services, including accounting software platforms (Xero, MYOB, Hubdoc, Dext). We do not control these third parties and are not responsible for their content, privacy practices, or terms. Your use of third-party websites or services is at your own risk and subject to those parties’ terms.
The Website and our services are provided on an “as is” basis. To the maximum extent permitted by law, and subject to your rights under the Australian Consumer Law:
Nothing in these Terms excludes, restricts, or modifies any consumer right or guarantee that cannot be excluded under the Australian Consumer Law.
You agree to indemnify us against any loss, damage, or claim arising from your breach of these Terms or your unlawful use of the Website or services, except to the extent caused by our negligence or wilful misconduct.
These Terms continue to apply until terminated by you or us. We may terminate or suspend your access to the Website or services at any time, with or without cause, and with or without notice. Termination of your engagement with us is governed by the terms of your engagement letter or service agreement.
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. By continuing to use the Website or our services after changes are posted, you accept the updated Terms.
These Terms are governed by the laws of Queensland, Australia. Any dispute arising from these Terms or your use of the Website or services is subject to the exclusive jurisdiction of the courts of Queensland, Australia.
If you have questions about these Terms, please contact us at:
Moneypenny Bookkeeping Pty Ltd
Email: info@moneypennybookkeeping.com.au
Phone: 0429 654 400
Address: Suite 3, 42 Thomas Drive, Chevron Island QLD 4217